Terms & Conditions

This website is maintained and operated by Mannaways Packing and will be referred to as "we," "our," and "us" in this Terms & Conditions policy. This policy outlines the terms applicable to the collection and use of personal information provided by users of our website.

By using this site, you agree to the Privacy Policy and the Terms & Conditions outlined below.

Acceptance of Terms

The Buyer accepts these Terms either in writing or through conduct. The Buyer is deemed to agree to these Terms if they:

(a) Accept delivery of goods from Mannaways Packing.
(b) Place an order for goods with Mannaways Packing.

Affiliates

Mannaways Packing does not have any officially licensed affiliates, whether online or offline. Any business or website claiming to be affiliated with Mannaways Packing is misleading and should not be trusted.

Freight

The freight component of this store is designed to accommodate all customers across Australia. Orders processed incorrectly may incur additional charges, including:

  • Flat-rate freight fees.
  • Additional charges for any delays caused by incorrect order processing.

Product Orders

Customers may place an order for one or more products. If Mannaways Packing accepts an order, then, subject to payment of the purchase price:

  • Mannaways Packing agrees to sell the requested products to the customer.
  • The customer agrees to purchase the products for the specified price.

Mannaways Packing reserves the right to reject or refuse any order at its discretion.

Pricing & Description of Goods

  • All prices for goods are listed in Australian Dollars (AUD) and are exclusive of GST.
  • Prices are subject to change without notice.
  • Published brands, types, or styles of goods are indicative only and may be replaced with an equal or better product.
  • All published dimensions are nominal only.

Damaged Goods

Customers must inspect their goods upon delivery and report any damage immediately.

  • Goods will not be accepted as damaged in transit if they have been signed for without notifying the shipping company of the damage.

Payments

  • All online transactions must be completed in full, and payment must be received before delivery or order fulfillment.
  • Information provided by the customer must be accurate.
  • Any delays at the point of delivery due to incorrect customer details may incur additional charges.

Refunds, Exchanges & Repairs

  • If the customer provides satisfactory proof of purchase, Mannaways Packing may offer an exchange or refund on most merchandise.
  • Refunds will be processed using the original payment method.

Change of Mind

  • If a customer changes their mind, Mannaways Packing may offer a refund or exchange, provided:
    • The product is in as-new condition.
    • The request is made within four weeks of purchase.
  • Mannaways Packing reserves the right to refuse a refund or exchange at its discretion.

Faulty Items

  • If a product is believed to be faulty, it may need to be sent to the manufacturer for assessment.
  • If a refund is approved, return shipping costs may be deducted from the refund amount.

Liability

  • The Buyer is fully responsible for all Mannaways Packing goods in their possession.
  • The Buyer must maintain the goods in the same condition as received.
  • If the Buyer is a company, the Directors are personally, jointly, and severally liable for any unpaid amounts.

Debt Collection Fees

  • The Buyer is responsible for any debt collection fees incurred for outstanding and overdue debts owed to Mannaways Packing.

Severability

  • If any clause or part of a clause in these Terms & Conditions is found to be illegal, unenforceable, or invalid, it shall be excluded without affecting the validity of the remaining Terms & Conditions.

Disclaimers

  • Mannaways Packing may update this website, including its content and products, at any time without prior notice.
  • Content may contain technical inaccuracies or typographical errors. We encourage users to report any errors so they can be corrected.
  • We make no guarantees regarding the suitability of goods for specific purposes.

Third-Party Services

  • We may share customer information with third-party service providers when required to fulfill an order or provide services.
  • If required by law, we may disclose personal information in good faith.
  • If we become aware of any issues with our website, we will take necessary steps to resolve them promptly.

Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

📧 Email: info@mannawayspacking.com.au